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After you created USB reset disk successfully, insert the bootable password reset disk into your locked computer. Find the Boot tab and set the USB as the first boot priority. When you reboot your computer, iSeepassword windows password recovery will be loaded, it automatically finds your Windows SAM database and display a list of Windows accounts inside it. Choose a account whose password you want to reset, then click Reset Password button.

It will remove your forgotten password instantly. Moreover, we have even a simpler way to reset the Windows password and that is by using our software: iSeePassword Windows Password Recovery. This is an awesome software program, and in just three steps, you can reset password of your Windows PC. However, most people would select the "Command Prompt" to recover their windows password, I strongly oppose that method due to these techniques are just too arcane, and a mistake could cause serious trouble.

You can use any of these as per your need and convenience. If you got to ask some queries, do ask in comments, and we will try our best to help you out. Vicky is a professional Windows technology author with many experience, focusing on computer technology. She's very much enjoy helping people find solutions to their problems. Her knowledge and passion always drive her to discover everything about technology. How to get into password protected Windows computer.

I tried NTpassword and Ophcrack program but still not remove my password, when I used Ophcrack, it keeps saying table not found. What should I do? The human mind is not photographic, and we all forget the passwords we set on our computers. One may sit down to log into their Windows machine, type the password they think is correct only to realize it is wrong. They struggle to try various combinations of letters and numbers, but none works.

Such situations can be frustrating and resetting Windows Password will be a useful task. The following solutions would be helpful to help you lock Gateway login password without system re-installation.

A password reset disk helps you to reset your local account on Windows computer no matter how many times you've changed or forgotten password. Let us suppose you have a reset disk before you forgot Gateway password, then follow the steps to reset your password. I received a call from someone who didnt speak english very well saying microsoft was asking them to call me to remove a virus i was suspicious but did what he told me until the point where he told me to look for 7 digits take one digit out and type in 6 digits in a blank box i didnt understand told him i had to write down the numbers then told him i have an emergency and hung up the phone.

Is my computer at risk now? My wife picked up the phone and then gave it to me. Now you must know that I have been waiting for this call for months and I had devised a plan. I did waht was asked i. Sure enough it opens the event viewer, which I am totally aware of. He then proceeds with the guff about all the files in the right hand window are the ones affected by the virus. Hmmm , I tell him there are no files.

The tech starts to panic and he then tells me I cannot see them because to the virus. Now all I can hear is many people shouting, at this point I cannot keep up the show. My wife is by my side laughing. I had the best time for a long time. I wasted 15 minutes on this but it was worth it just to here the mans voice change. Now if everyone who reads this remembers what to do… imagine what would happen!!!

I spoke to two gentlemen on the phone they called from NY, India. The tech. I recieved the log in window. I recvd a new window called event viewer local then u click on custom views. If you go back to the file on the same page and u click on the file you get the delete for all those error messages, on the center of the page. After getting nowhere with her, I asked to speak to her supervisor to get some answers.

He said he was from Xion Technologies. What I found was: Microsoft does not make unsolicited phone calls to help you fix your computer. I received a call today from a man who spoke very broken english telling me my computer was sending messages to them that it was infected with malware.

I asked him which computer, since I have 4 and he went on to try to tell me it was the one I use the most, which I told him was an apple computer. They tried to convince me to turn on my computer, and I kept telling them I was at work. They offered to call me back when I got home. I asked for the name of the company and tried to verify that they were under contract to Microsoft.

They then tried to convince me that because the warranty had expired on my computer that was the reason it was infected. I again asked for the company name and he told me Xion Technology, I googled it and then told the guy that I was looking them up and it appeared they were a fraud. I kept asking him what are you trying to sell me?

What are you phishing for? Hi Leo i have so many warning or errors in event viewer what i can do for removing them from my computer? I just got off the phone with these characters.

I kept them on the phone for as long as I could about minutes. They finally told me that the call was over. They did call back 2 hours later with a silence on their end and I told them that the call was being traced and further calls would be traced as well.

Got the same call… broken English and all… kept asking if they were really from Microsoft… all they could tell me was yes… i asked for confirmation that they were and they gave me a number to a supervisor… i talked to him and he hung up. After that i called Microsoft and warned them about the scammers, I was not surprised to hear that they had received similar calls warning them about the scam.

They have a website or blog or both, and they are a bit pushy when they try to make you visit their website or when they explaining themselves on forums or where and when they find people talking about them and accusing them to be scammers e.

Except on WOT service, which is pretty reliable but not exactly professional more like ordinary people experience , I was unable to get some trustworthy info from professionals. For example the support website from a major hardware or software company that I personally typed in the URL to access. I allowed them to access my computer for about 10 minutes. They showed me a website and also the Wikipedia. The told me to buy their software. Did they manage to steal your information?

They told they could fix it for Today I told them to quit calling me that i got it fixed. I wonder how they get our name and number. I have been recieving calls from people claming to either work for z tech or Cyber wizard claiming to have seen many errors on my computer coming across the internet I played along to see what they wanted when they told me to type allowing them remote access I knew,I then asked them how it felt to be a lying thief and a total low life.

I recieved no reply. Their english was not that good [middle eastern accents on all of them] I told them if I could find them I would shoot them.

I have been through this same senario about 6 times and they still continue to call. Unfortunately I fell for the Microsoft scam, the one where the indian people call you and tell you the errors and warnings are all viruses, well needless to say I wish I would have caught on earlier but I cancelled my debit card, told the bank to be on alert, restored my laptop to factory settings, and got rid of the old laptop and purchased a new one.

The biggest danger is that giving them access gave them the opportunity of installing a keylogger, malware capable logging all of your keystrokes or any kind of malware. The only way to be sure is to reinstall Windows and all of your programs from scratch. The worst thing that malware can to to your computer is mess up the contents of your disk s and force you to reinstall your OS and programs from scratch.

This just happened to me recently. Well after being on the phone with a Microsoft rep I tried getting back online and was unable to. I was sooooooo mad.

I knew that they were the reason my computer had crashed. I called and called there ofices speaking with supervisor after supervisor.

Come to find out when you call Microsoft you are calling and speaking to reps that live in India or other countries. I demanded to speak with a manager they gave me the run around and refused to give me any information about contacting a higher authority at head quarters.

I am so glad to read that I was not the only one to go through this. I am also glad that I have a relative that knows about computers and Iwas able to get the problem fixed free of charge. Still my computer is not the same and I can not here anything coming out like it was when I first got it. There should definitley be some type of law or restriction on this issue. The only advice that I would give when speaking with a rep from Microsoft would be to write down everything there name time and date of the call and never allow them access to your computer.

Because honestly you never really know what they are really doing. Never again. This should be addressed as a serious issue and presented in a law suit. Seriously include me in. I was behind in school work for 2 weeks causing my grades to drop.

This recently happen to a family member, what I would like to know is if the access granted via the ID they directed them to give will also grant them future access. Or is the ID temporary? Is there anyway to know if they copied information from their computer? Mate, I feel the same about myself now. I cannot believe I fell for it even though I had serious doubts at some point.

I hate myself for this. But, the worst is that my computer is locked now and I have no clue how to fix it. Is here anyone who could give me any advice? Unfortunately your only solution is to restore from a recent backup. Even pulling the hard drive out and accessing it via a USB enclosure may work. And then, a full reformat and reinstall. It is definitely a radical measure.

Wish you luck. I had one of these calls about 8 weeks ago, and decided to toy with them. I feigned ignorance and dismay and begged them to help me. They asked me to reboot, I lied and told them I did but kept getting a blue screen. I even asked them to send a technician to my house. They gave up very quickly. I think I gonna love to visit your website for something useful and interesting later on.

My computer was infected by a virus named fbi with a locked screen constantly. They assisted me via the live chat and got access to my computer through a remote tool called Team Viewer after my permission. They needed my random id and pw in order to connect to my computer and I could end the remote control if I wanted. LOL, I did try to prove this to ensure my security.

Anyway, they fixed my computer and got that virus removed eventually. I personally consider this support to be a good one. They would not call me but have a toll free number for me to call them. Just for your reference. Of course, we should take it seriously when trying to contact something or someone unfamiliar for the first time. Got this type of call today I was at work so I told the guy I would be home later.

Thanks so much. I get calls like this so many times and i just blow them off usually i mention something more technical that the person has no idea about and they just hang up. I know a friend who is not very tech savvy and fell for the scam and ended up paying them, when her husband found out he was pissed! I know this old XP machine so well that the first time we got the call from these scammers I knew there was nothing wrong with my computer.

I kept on insisting all was well. I was not aware of this scam at first. I now wind them up when they call by acting stupid. We have had 5 or 6 calls over the years.

I also posted on an official Microsoft site of my experience with these cowboys and sometimes cowgirls. Saw a discussion like this on another forum. The best response was: I had my neighbor check my computer just yesterday. He is a Windows expert. His name is Bill Gates. He hasnt touched code in decades….

I have never once got a call like this. I guess these scammers know a non-sucker when they see one. Hey people! That is what caller-id and voice mail are for.

Completely bypasses scams and unwarranted sales calls. The unfortunate thing about this scam is the fact that you answered the phone in the first place. Over the last few years I have had over calls from these people. Sometimes times a week.

The first time I answered the phone I let them show me the errors I was supposedly having before finally terminating the call. There is a second part to this scam. So this is also phone spam.

So I now deal with these calls either of two ways depending on how annoyed I am. Either a stream of personal abuse I feel better after this even though it is only for a short time and you have to make sure it IS the scam before starting or 2. I am surprised some people still fall for this scam as there has been so much publicity to warn all PC users.

Our phone is as ancient as we are. Time for a new one with an answer machine, etc. All one has to do is hang up very quickly. If done you usually do not get many repeats. Had a friend not so long ago that was being plagued by fanbox!!!. I fixed his comp so that all was transferred to trash. He was using Yahoo! After 3 weeks even Fanbox seemed to give up. Or were we lucky???? As far as I know GMail will auto delete!!! We have quite a few? I was scammed today but it was alert on my computer to call.

But all my personal files were on my computer. When they scanned my computer did they get all my files? I turned off my computer and called all my banks and cancelled everything. Also called federal agency center and trans-union credit bureau to alert everyone of my scam that I fell for. So what do I do now with my computer now?

Changing all of your banking passwords was a good first step. I would also change the passwords and recovery information of any other important website I use such as email accounts and Facebook etc.

Here are a few articles from Ask Leo! They have put a password on my desktop and cannot start it up. They also took several payments from my credit card before I realised. When I realised I rang my bank which was Tesco but they cancelled my card straight away but said they were not liable as I had agreed to pay.

I am 71 and was ill at the time it happened, but realised too late what happened. Does anyone know how I can get into my computer. Your best option is to take the computer to a local technician. They may need to reformat it for you. With this do you think I have avoided everything? I hit the roof when she told me. I was so mad I think I would have went to India and kicked so bootie. Scamming older folks is so uncool. They are the ones that usually fall for this.

I just hope when I old I still remember never wire cash. Is there anyway around this or does a person have to reformat and reinstall the software.

These scammers have been calling me for weeks. The call comes from a weird out of state area code. I never answered the calls but got curious and searched one of the numbers on line and read about the scammers with the Indian accent claiming to be from Microsoft.

I sell products to a mostly Indian customer base and know quite a few bad words in Punjabi. I now look forward to their calls. I see how long I can keep them on the line cussing them out in their own language. They got quite mad and the phone was passed to at least 5 different people. Try it out! Hello… How are you? Hope all is well.

And paid them a bunch of money. Thanks hope to hear from you soon. This is the sort of issue where you may need to contact local help. The computer may need a complete re-install. I have been aware of these for some time and never fallen for them.

I receive a few calls of this type per year. You have just told me three lies. He hung up immediately. In my experience they all have obvious Indian accents and they pretend to have common English names, such as Jason, Mac, …. The scammers have blocked internet access to my main PC.

Can this be restored by reinstalling windows? I just received my third call from these scammers. I knew it was a scam and so I played along for a while, never turning on my laptop but just questioning the caller. In the end, I told him never to call my number again and to stop trying to scam people. This clearly clarifies the scam, no professional organisation would tolerate their customer service representatives saying or behaving like this.

I am annoyed that these scammers are preying on innocent people and no doubt sometimes accomplishing what they set out to do. I got worried because it said all my personal info is in danger and my identity, to please call this and get a support tech assist with the problem right away. I backed out, and just realized what just has happened. I changed all my passwords, and did a recovery backup to my computer, also got my antivirus active.

A recovery backup and a password change to all of your account passwords should undo any of the damage a person like that would have done. Although I was suspicious, I went along with the procedure, because the computer was a light, small ASUS eee-book, which I rarely use, and in which no data, as far as I know, is stored. Documents and picture files are practically empty. The group claiming to be Microsoft technicians spoke with an indian accent.

They did, unfortunately, trick me into giving them remote control. Asking me to input my credit card may have been their basic goal, but I began to worry if they had installed a spyware. I am told some such software may not be detected by a security scan because they may look like legal stuff I installed of my own free will. I anyway later ran a Windows Essential Securities Scan, which found nothing.

Friends have scared me by telling me these pirates may have accessed my hard disk and got all my passwords and previous history, including details of payments if I ever made any although there are no records that I can identify. Is that possible? I changed all my important passwords using another computer. I also checked my bank account: nothing suspicious.

The computer that was targeted has not shown any sign of damage or deleted functions, but it is now disconnected and stored away for 3 months, until I travel again to that address. Of course, I would like to be able to continue using it without fear that they will see everything I do!

My friends have advised me to reinstall Windows7. I am now hesitating whether to try to do it myself this model has no install-CD or go to a repair shop, or just simply forget about it?

It seems the price of reinstalling in a repair shop would be about half the amount I paid when I bought the new computer! Has anyone here had proof that they do actually implant malware? Thanks for taking the time to read. If someone like that had remote access to my computer, I would reinstall everything from scratch to feel safe. Hello, Just to let you know that,as of 29 th of october , the microsoft scam is still in action.

A supposely microsoft agent called me , lucky me to help me with windows crash. I told her, I would take my chance…. Got contacted today by a man with a heavy Indian accent. All of the information above as described — I asked him which of my 8 computers was infected, was it my server, what about the Unix box, — was that infected?

I asked him what my IP address was that routed the messages being sent to Microsoft, he just told me he knew I was in France and could quote my phone number. We always use United Kingdom based mobile phone numbers so that is a bit of a mystery. Also, he knew I was in France and I immediately answered in English to avoid nuisance French cold calling and he responded in English.

Perhaps it is time to learn. However, you can get them in their entirety in the Newsletter Archives. Just change the year in the URL to the year you are interested in.

I had no idea what was going on in the background until it was too late. They had total control of my laptop and are now holding my files and my pc for randsom! Expose those conmen and conwomen before its too late! I will take my laptop to mr notebook who are more trustworthey than theese clowns to get the supposed virus which i believe they planted in my computer removed along with logmein and AMMYY. Helllo, i would like to report a problem while loading my windows 8.

Affer an update that has been made from my computer i am not able to log in to windows again. My computer is keep restarting an says that Windows 8 is not able to start because of some error. The message that shows to the screen is:. And after the restart is keep restarting without any results. Could you please tell me what i have to do? Ty in advanced Michalis Iosifides. I fell for something similar but I was actually looking for some help online. I realized very quickly it was a scam and closed my CC account, had the charges reversed and a new CC issued.

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